Terms & Conditions

The following basic terms govern your use of, and purchase of, products from our website, www.runhkg.com. Please note that your use of our website constitutes your agreement to follow and be bound by these terms below.

General

Terms are subject to change without notification at our discretion at any time. Your use of our website following any such change constitutes your agreement to follow and be bound by the terms as changed.

Delivery

All purchases from the website will be shipped as soon as possible. Usually items will ship within 7 days of purchase. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase at that time, please contact us at sales@runhkg.com

Prices, Shipping & Handling Charges

All orders are shipped domestically by SF Express or by local courier express companies. All Shipping Locally is free of Charge. International orders are shipped with UPS Express/Fed ex/DHL etc. Please contact us for the Quotation. The buyer is responsible for all customs charges incurred. Contact sales@runhkg.com for questions.

Product Availability

Your purchase from the website does not guarantee product delivery. Although availability may be indicated on the website, we cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. You will be notified if there are any subsequent problems with your order and a full refund will be available.

Return Policy

If there is a Size Problem, we will exchange the product for you for free of Charge. Enjoy the flexibility of our 30-day free returns policy. As long as our product has not been worn or washed. Simply pack the item, with its original packaging, boxes and tags, and the returns slip into the RUN HKG delivery package. Please DO NOT remove the original wrapping including the hygienic strip. Feel free to drop the package of at any S.F. Express Service Centre or Stores. For more details, please see our FAQs here!

Should you have any questions regarding this product, please feel free to get in touch with our friendly Customer Experience Team at  sales@runhkg.com

Colors

We have made every effort to display as accurately as possible the colours of our products that appear on our website. However, the actual colours you see will depend on your monitor, we cannot guarantee that your monitors display of any colour will be accurate.

Feedback & Comments

We try to provide the best service possible. Please feel free to send any feedback or comments to sales@runhkg.com